The following General Conditions of Trade are legal basis for the complete business between Customer and SS OU.
By placing an Order at the Store, the Customer voluntarily agrees to the following:
Seller – SS OU
Customer – A person using the Seller’s store.
Store – The Seller’s online store is – thorantik.com
Order -A customer’s request for purchase and delivery of Goods.
Goods – Items in the Store with their relevant images and written descriptions.
Grading of the condition of the items:
1 – Mint Condition – Item is remaining at least 95% of it´s original finish, it have no damage, nothing is repaired or altered. Item is unissued or just used a very few times.
2 – Near Mint Condition – Item is remaining at least 80% of it´s original finish, it have no visable damage, nothing is repaired or altered. Item may have some slight wear and may have been used for a short while.
3 – Very Good Condition – Item is remaining at least 70% of it´s original finish, it may have some very slight damage, stainings, paint or finish loss from wear. It may have some period repairs and may also have some small repairs or restorations after the period which will be mentioned in the description. Item may have been worn for quite some time but still is in a undamaged condition.
4 – Good Condition – Item is remaining at least 30 – 40% of it´s original finish, it may have damage and it may have been period repaired or repaired or restored after the period. Restorations or repairs may or may not be mentioned in the description depending on how obvious they are or how big there inpact is on the items sales value. Item is in a well worn condition and will show combat wear and damage, it may have lost all finish at some places but it is solid and complete.
5 – Fair Condition – It may not remain anything of items original finish, it may have parts which have been exchanged and / or repaired after the period. It is in a obvious state for restoration or for parts use only. All Battlefield Relics are 5 – Fair Condition, which is not mentoined in the description.
1 – Ordering and Payments
1.1 – The Customer completes the Order online at the Shop.
1.2 – After receiving the Customer’s Order, the Seller will inform the Customer- within three days- regarding the appropriate method of payment and relevant shipping procedures to follow. The Customer can get preliminary information about the methods, terms and prices by email.
1.3 – Unless an order has been agreed upon to stay open for longer, an order can be cancelled if payment has not been not received within three days.
2 – Customer Data and Privacy
2.1 – The Customer is responsible for providing the correct data when registering
and placing an Order, such as:
First name
Last name
Phone number, including international area code
Email address
Postal address for delivery, including zip code and Country
2.2 – The Customer is personally responsible for any delivery problems caused by providing incorrect information.
2.3 – All personal data provided by the Customer to the Seller is considered to be confidential information that cannot be disclosed to third parties without the Customer’s consent, except for cases in which relevant personal information must to be provided to relevant third parties to process deliver of Goods, as well as cases provided by the law.
3 – Our guarantee
3.1 – All the Goods offered in our Store are original period time items, unless stated otherwise.
3.2 – The period of inspection of Goods by the Customer is 14 days from the date of receipt of the Customer’s order. During this period, the Customer, if not completely satisfied with the Goods, has the right to return them to the Seller. The Seller shall refund the full amount paid for the Goods (excluding postage expenses, as well as any postage costs incurred in the shipment of goods to the Customer) into the Customer’s account, not later than 14 calendar days from the date of receipt of the Goods by the Seller.
3.3 – Goods may not be returned if they do not fit. All items are being sold as collectibles and are not meant to be worn.
3.4 – Goods must be returned in the condition in which they were originally sold without damage, cleaning, or other modifications. Otherwise, the customer forfeits the right to receive a refund for the returned Goods.
3.5 – Before returning the Goods, the Customer must first contact the Seller. The Seller will provide the Customer with the current return address and delivery instructions. Ignoring the Seller’s instructions to return the Goods may result in the loss of the Goods or additional charges. The Seller shall not be liable for any damages if the Customer ships the Goods to an unconfirmed address.
3.6 – The Customer shall pay the postage expenses for the return of the Goods and is responsible for any possible damage and loss of the Goods in transit.
3.7 – If agreed upon, the Customer may be offered a store credit (instead of a refund) equal to the amount of the original returned Goods.
3.8 – After 14 days the Order is considered finalized and completed, and therefore any sold goods no longer are eligible for return.
4 – The right to submit a claim
4.1 – Unless otherwise agreed in writing, the return of the Goods can be made after six months if the Goods are found and proven to be not original. The unoriginality of the Goods must be confirmed by the expertise of 2 independent and reputable experts, providing a detailed explanation of their opinion and evidence of inauthenticity or unoriginality.
The Seller strongly recommends verifying the authenticity of the Goods before purchase, using the help of other collectors and experts on military antiques.
4.2 – The Seller shall refund the amount of money paid for the Goods to the Customer’s current account no later than within 14 calendar days from the moment of receipt of the returned Goods from the Customer.
4.3 – The Customer shall pay for any return postage expenses, as well as being liable for any possible damage or loss of the Goods in transit.
4.4 – Goods must be returned in the condition in which they were originally received, without damage, cleaning, or other alterations. Otherwise, the customer shall lose the right to a full refund.
4.5 – By agreement, instead of a refund for the returned Goods, the Customer may instead be offered a store credit equal to the amount of the returned goods.
4.6 – Before returning the Goods, the Customer must first contact the Seller. The Seller will provide the Customer with the current return address and delivery instructions. Ignoring the Seller’s instructions regarding returning the Goods may result in loss of the Goods or additional charges. The Seller shall not be liable for any damages if the Customer ships the Goods to an unconfirmed address.
5 – Justifications for the Seller’s refusal to fulfill the Order
5.1 – The Seller has the right, without penalty, to withdraw from the obligation to fulfill the Customer’s Order in the following cases:
1 – The Goods ordered by the Customer are out of stock
2 – The Customer doesn’t fulfill the conditions described in clause 8.1 of this Agreement.
5.2 – If the Seller is unable to fulfill the Order, the Customer is notified and the order is canceled.
6 – Delivery of Goods and Delivery Services
6.1 – Delivery of Goods shall be made according to the terms of the Delivery Service selected by the Customer.
6.2 – The Seller ships Orders worldwide, packing the Goods well to prevent any damage. Full value insurance is highly recommended as the Seller is not responsible for the performance of the Delivery Services or any damage incurred during shipment. The Customer is responsible for any fees incurred from local customs duties and / or limitations concerning prohibited and / or restricted items from being imported into his / her country. It is recommended that the Customer familiarize himself / herself with the local legislation before purchasing.
6.3 – Delivery of the Goods to the Customer takes place from one of the warehouses of the Seller located in Sweden or Estonia in EU.
7 – Layaways
7.1 – Upon the Customer’s request, the Seller offers an interest free Layaway Plan to the Customer on expensive items (over 1000 Euro). To create a Layaway Plan, a non-refundable down payment of 20% of the total cost of the Order is required from the Customer, unless otherwise agreed upon. The length of the Layaway Plan and the number of payments depend on the total cost of the Order.
7.2 – If the Customer cancels the Layaway Plan for any reason, or if the Customer fails to comply with the payment schedule agreed upon with the Seller, the Seller reserves the right to keep the deposit (20% of the total order value) as an administrative charge and as compensation (restocking fee) for the disruption caused by the Customer. Thus, a Customer who does not follow the installment plan will lose both the 20% down payment, as well as the ability to acquire the Goods in question.
7.3 – After completing a Layaway Purchase with full payment and receipt of the Goods, the Customer, for any reason, wants to return the Goods, the Seller in such case reserves the right to withhold the deposit amount (20% of the total order value) as an administrative fee and as compensation for any lost profits due to the Goods having not been available for sale while being reserved for the Customer. Thus, the Customer will be paid the full price of the goods minus the deposit amount.
7.4 – By agreement, instead of refunding the payment, the Customer may be offered the option of a store credit valid towards purchases of the same amount as the returned goods.
8 – Liability
8.1 – By carrying out any action at the Store, the Customer hereby confirms that:
1 – The Customer is of legal age (18+), or such a person constitutes a legal entity and his / her representative has all rights to use the Store on behalf of this legal entity.
2 – The Customer complies with all the terms and conditions of using the Store.
8.2 – Full or partial use of photographs, illustrations, texts, codes, etc. or other material derived from the Seller’s Store web site is prohibited without the Seller’s written consent.
8.3 – The Seller reserves the right without prior notice to change this Agreement (including the price of Goods), by publishing updates, which take effect immediately.